What files can I send?
For flat parts: DXF, SVG or AI, drawn at 1:1 scale. For anything 3D: STEP works best, and we also take SolidWorks, Inventor, Creo/NX, CATIA, IGES, Parasolid, Rhino, Solid Edge and ACIS files.
How fast will I get a quote?
Usually within one business day, often much sooner. Every quote is checked by a person before it's sent.
How long until my parts ship?
It depends on the lead time you pick. Every quote lists several options, from rush (as fast as next day for simple parts) to economy, each with its own ship date and price. Powder coating adds a few days.
Is there a minimum order?
No. One part is a perfectly good order. Larger quantities and multiple parts on one request usually lower the price per part, because they nest together on the sheet.
What does shipping cost?
Your quote includes real shipping rates to your address from UPS, FedEx and USPS, so there's no surprise at the end. We currently ship within the US.
Can you powder coat any material?
Most steels, stainless, aluminum and some copper and nickel alloys, yes. A few can't be coated, like hot-rolled steel with mill scale or brushed and mirror stainless. The quote form only offers powder coat where it works, and the
materials page lists every grade.
Can you bend, tap or countersink?
Often, yes. Mention it in the notes on the quote form (which holes, which bends) and we'll quote it.
What if my design has a problem?
Every file goes through a design check. If something won't cut well, like holes too small for the plate thickness, we'll tell you before you pay for anything and suggest a fix.
How do I accept a quote?
Reply to the quote email with the lead-time option you want, and we'll take it from there.
What happens to my files?
We only use them to quote and make your parts. We don't share or reuse your designs.